Who it’s for · Other local services
An AI business advisor for local service businesses
Whatever service you offer locally, Wren builds a plan around it: registering, getting found, booking, pricing and repeat customers.
- Then from $19 a month
- Cancel before it ends and pay nothing
- Sign up with Google or email
Questions founders like you ask Wren
Wren answers with your business, where you’re based and your numbers in mind, and ends each answer with a next step you can add to your plan.
“How do local customers find me?”
“How should I price my service?”
“How do I get repeat customers and referrals?”
Your first 12 weeks
A typical starting plan. Yours is built from your answers in setup, so the steps, order and providers change with your stage, location, time and budget.
Week 1
Prove people will pay Strategy
Talk to 10 potential customers about how they find and choose providers today.
Week 1
Write a one-page plan Strategy
Fill in a Lean Canvas: customer, problem, offer, channels, revenue, costs and your unfair advantage.
Week 1
Check your name and protect your brand Legal & setup
Search the trademark register and company register for conflicts before you print anything.
Week 1
Choose a structure and register the business Legal & setup
Choose between sole proprietorship (simplest) and a limited company (protects personal assets and is what investors expect).
Week 2
Register for taxes Legal & setup
Register with your tax authority for a business tax ID.
Week 2
Open a business bank account Money
Keep every business payment out of your personal account from day one.
Week 2
Licences, permits and checks Legal & setup
Check trade-specific licences and certifications for your service.
Week 2
Create your brand basics Brand & web
Pick a logo, two colours and two fonts, and write them on one page so everything stays consistent.
Week 3
Set up bookkeeping Money
Connect your bank feed to accounting software so transactions sync automatically.
Week 3
Get contracts and policies in place Legal & setup
Use a simple client agreement covering scope, price, cancellation and liability.
Week 3
Get the right insurance Legal & setup
Public liability plus cover for tools and equipment.
Week 3
Choose where you’ll work Space
Working from home is fine early on. Use a virtual office for a professional registered address and mail handling.
Week 3
Launch your website Brand & web
List services, prices or starting prices, your service area, reviews and a booking button.
Week 3
Protect your privacy and safety Legal & setup
Use a business address instead of your home address on your website, invoices and listings: a virtual office, mailbox service or coworking address.
Week 4
Set up how you get paid Money
Take card payments on your phone and send payment links for deposits.
Week 4
Set up booking and client management Operations
Let customers book and pay a deposit online; it cuts no-shows sharply.
Week 4
Claim startup credits and perks Money
Before paying for email, accounting, website, booking or marketing tools, check a deals marketplace for a discount or free months.
Week 5
Pick 3 numbers to track every week Strategy
Track jobs booked, average job value and repeat or referral rate.
Week 5
Get found locally Getting customers
Claim and complete your Google Business Profile: categories, hours, photos, menu or services and a booking link.
Week 5
Pick two social channels and a posting rhythm Socials
Use Facebook, Nextdoor and Instagram before-and-after posts.
Week 6
Plan your launch Getting customers
Make an introductory offer to your first 20 customers in exchange for a review.
Week 6
Find a mentor and a peer group Programs
Book a free session with a business mentor or advice centre near you.
Week 7
Land your first 10 customers Getting customers
Leaflet and door-knock a 1-mile radius where your best customers live.
Week 8
Start an email list Getting customers
Collect emails from your website, checkout and events.
Week 10
Work out what it costs to win a customer Getting customers
Add up last month’s marketing and sales spend (ads, tools, freelancers, events, and a fair value for your own time) and divide by new customers won.
Week 10
Launch a loyalty programme Getting customers
Start simple: buy 9, get the 10th free.
Week 10
Review your pricing Strategy
Look at what your first customers paid and who hesitated.
Week 11
Collect reviews and testimonials Getting customers
Ask happy customers within 48 hours of a great moment, with a direct link.
Numbers to watch
- Track jobs booked, average job value and repeat or referral rate.
- Add up last month’s marketing and sales spend (ads, tools, freelancers, events, and a fair value for your own time) and divide by new customers won.
- Track the share of customers who rebook, and offer a regular plan (maintenance, membership or package).
- Customer value over time: average monthly spend × gross margin × average number of months a customer stays.
Log your main number (jobs booked) in each weekly check-in, and Wren tells you what it means and what to do next.
Providers Wren may suggest
For each step, Wren picks the three best fits for your business and location from a directory of 300+ providers. Some that often come up, depending on where you’re based:
- SCOREAccelerators, incubators & mentoring
- MicroMentorAccelerators, incubators & mentoring
- America’s SBDCAccelerators, incubators & mentoring
- NamecheapWebsites & domains
- ZenBusinessCompany formation
- LegalZoomCompany formation
- Northwest Registered AgentCompany formation
- MercuryBusiness banking
- RelayBusiness banking
- NovoBusiness banking
- CheckrLicences, permits & checks
- CanvaBranding & design
Listings aren’t endorsements. Providers can’t pay to be recommended.
Questions
My business doesn’t fit a category. Will this still work?
Yes. Choose “Something else” and describe what you do. Your plan covers the basics every business needs, and Wren tailors its advice to your description.
How do local customers find a new business?
Most find you on Google or Apple Maps. Claim and complete your business profiles with photos, hours and a booking link, and ask happy customers for reviews. Wren adds these to your plan.
How does the free trial work?
Answer the setup questions, choose Starter or Pro and add your card. Nothing is charged for 14 days. We email you 3 days before your trial ends, and you can cancel any time before then in one click so you’re never charged.
Other businesses Wren helps
Every plan is built for the kind of business you run.
- Software founders
- Consultants and agencies
- Tutors and education businesses
- Cafés and coffee shops
- Restaurants and food businesses
- Shops and retail stores
- Online stores and product brands
- Salons, beauty and wellness
- Fitness, yoga and dance studios
- Trades and home services
- Childcare and nurseries
- Coaches and course creators
- Makers and handmade brands
- Photographers, events and creatives
Start your plan this week
- Then from $19 a month
- Cancel before it ends and pay nothing
- Sign up with Google or email